French Technical Support Advisors, B2B

Are you looking for a new job or just tired of your current job? Do you need a change?

Do you know a world well known American corporation which provides Internet-related product services, including internet search, mapping, cloud computing software and advertinsing? Your answer is yes? Then continue reading.

Are you interested in new technologies ?
Is your English on a high level?
Not afraid of new challenges?

Your answer is yes again? Great, continue with job description !

RESPONSIBILITIES:

•Maintain client relationships through product support over the phone.
•Respond to incoming calls and email from enterprise clients.
•Manage effectively all incoming incidents in a customer service environment
•Gather information from customers, troubleshoot technical and account issues

WE OFFER

•Salary: 18 000 gross/year + performance bonus ( up to 3000 )
•Full time shift: 39 hrs/week, (rotating and depending on the market) from Monday to Sunday, from 07.00am-10.00pm
•Real possibility to grow within the company
•Opportunity to join our international team.
•The work is located in Barcelona Center
•Free Spanish/Catalan classes in a Certified Institution
•Relocation Package
PERSONAL REQUIREMENTS:

-High level of English (written and oral)
-Native level of French
-Team player
-Willingness to learn and apply new technologies
-Analytical skills with demonstrated problem solving ability desired
-Ability to operate in high pressure situations
-Good technical skills and knowledge preferable
-Excellent communication skill

STARTING DATE: 14th/10

PLEASE, USE REFERENCE: OEm.GGL WHEN APPLYING

Internet Multimedia
CDI
Offre d'emploi

Contact pour l'offre emploi French Technical Support Advisors, B2B

SELLBYTEL Group S.A.
Avinguda Diagonal 197
08018
Barcelona
Spain
34934005000

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